Delivery Area

We carefully prepare and ship every order to provide you with a smooth and reliable shopping experience, from order placement to delivery.

Countries/Regions Eligible for Delivery

We currently deliver to the following country:

United States

We do not currently ship to other countries or regions.

Order Cutoff Time & Processing Time

Orders placed by 6:00 PM (GMT-05:00) Eastern Standard Time (New York), Monday through Friday, will be processed on the same business day.

Orders placed after the cutoff time will be processed on the next business day.

We do not process or ship orders on weekends or U.S. public holidays.

Processing Time

All products are inspected, packed, and prepared for shipment within 2–5 business days.

For safe and efficient packaging, shipping operations are carried out Monday through Friday.

Delivery Time

Orders are typically delivered within 2–5 business days after shipment.

Delivery services are available only from Monday to Friday.

The total time from order placement to delivery is approximately 4–10 business days.

Actual delivery dates may vary depending on the destination and shipping carrier.

Currency & Payment Methods

All prices and payments in this store are settled in U.S. Dollars (USD).

If you pay in another currency, your bank or payment service provider may charge its own currency conversion fees or handling charges.

We do not control these fees, so please contact your financial institution for details.

Contact Us

Do you have any questions?

If you have questions about invoices, payment methods, related policies, or need more information, our support team is always ready to help.

Store Name: CANDLE COMPLEXITY, LLC
Email: porterbrdeenadeier@gmail.com
Address: 18331 Pines Blvd Unit 118 Pembroke Pines, FL 33029
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (GMT-05:00) Eastern Standard Time